Safe Shopping in Citycenter

The well-being and safety of everyone who visits and works with us is our top priority. We are constantly working to ensure safe environment and working in Citycenter. We are strictly following the recommendations of Social and Health Authotities to prevent spreading of Covid-19.

In recognition of the active safety actions, the Citycenter Shopping Centre has been granted a Covid-19 Compliant certificate. A green sticker on our premises communicates about responsibility and caring for our customers.

 What is it like to visit us at the time?

The public areas of the shopping center are open normally and the passageways to shops, cafés and restaurants remain open. All extra stay in the public areas and shops of the shopping centre are recommended to be avoided.

We strongly recommend the use of a face mask to anyone visiting the shopping centre. Hand sanitizer is available at public areas. Our professional cleaners take care of the enhanced cleaning of public areas, paying particular attention to contact surfaces, such as door handles, elevator buttons and escalator armrests.

We are reminding of safety distance in our public areas and our security can disperse gatherings of more than 10 people. We have increased amount of security guards to ensure safe shopping. Currently Citycenter does not host any events.


We have gathered below guidelines that will allow us all to contribute to the safety of transactions in the shopping centre:

Visit us only when being healthy and with keeping safety distance to others

If you have any symptoms of the flu, kindly plan your shopping for later after you feel better.

The safety distance matters

To ensure a safe environment for all customers and for those working in the shopping centre, please keep a safety distance to other people. The recommendation is 2 meters especially for contacts lasting over 15 minutes. Gatherings of more than 10 people are prohibited.

Please take care of hand hygiene

Washing hands carefully with soap effectively destroys viruses and bacteria. We kindly ask all those who visit us to observe good hand hygiene. Hand washing is possible in our restrooms. The restrooms are located on K1 floor and on the 3rd floor. Hand sanitizer dispensers are at your use in the entrances, corridors and restrooms.

We strongly recommend using a face mask whenever possible

The Finnish Institute for Health and Welfare recommends the use of face masks and we also have a strong mask recommendation for everyone visiting and working in the shopping centre. We kindly ask our customers to observe the current recommendation on the use of face masks when visiting the shopping centre and stores.


Opening hours

For the time being our shops, cafés and restaurants are open at least during the following opening hours:

Mon - Fri 10 - 20 (restaurants and cafés from 11)

Sat  10 - 19 (restaurants and cafés from 11)

Sun 12 - 18 (restaurants and cafés from 12)

See store-specific opening hours here.


Let's take care of each other by taking care of ourselves as well!